How to Choose a Home Health Agency in Orange County, CA

Short answer: Pick a Medicare-certified home health agency that serves your city and offers the services the doctor ordered. Compare its quality and patient survey star ratings on Medicare Care Compare, and make sure its staff can speak your family’s language.

Home health care is skilled care at home, ordered by a doctor: nursing, therapy and related services, usually after a hospital stay or when an illness gets worse. Orange County has many Medicare-certified agencies. Agencies differ in their ratings, their services, the languages their staff speak and the cities they cover, and patients can choose their own agency. No single agency is the right fit for every patient.

Six things to check

  1. Medicare certification. Only a Medicare-certified agency can bill Medicare for home health. Every certified agency has a CMS Certification Number (CCN) and a profile on Medicare Care Compare.
  2. Care Compare star ratings. Care Compare shows two separate ratings. The quality of patient care rating measures how patients improved. The patient survey rating shows how patients described their care. Check both, and check the date, because CMS updates them during the year.
  3. Services the doctor ordered. Confirm the agency provides every service in the order, such as skilled nursing, wound care, physical, occupational or speech therapy, medical social work or home health aide visits.
  4. Your city. Ask whether the agency serves your exact address. Many agencies are based in one city and serve several others.
  5. Language. If your loved one is more comfortable in Vietnamese, Spanish or another language, ask whether the agency has staff who speak it.
  6. Coverage and coordination. Ask the agency to check Medicare or other insurance coverage with you and to coordinate the order with your doctor.

Questions to ask on the first call

  • Are you Medicare-certified, and what is your CMS Certification Number?
  • What are your current quality and patient survey ratings on Care Compare?
  • Do you serve my city and my address?
  • Which services in my doctor’s order do you provide?
  • Do you have staff who speak my family’s language?
  • Who do I call with questions, and how do I reach you?

Where 24/7 Care at Home fits

24/7 Care at Home is a family-owned, Medicare-certified home health agency (CCN 059110) in Westminster, California, and has served families since 2007. It provides home health care only.

  • Ratings: CMS Care Compare 5-star quality rating and 4-star patient survey rating (Oct 2026). See our Care Compare profile.
  • Languages: English, Spanish and Vietnamese
  • Area: Orange County, including Westminster, Garden Grove, Santa Ana, Fountain Valley, Huntington Beach, Stanton, Anaheim and Irvine, plus Los Angeles County and the Inland Empire. We do not serve far-desert cities (Blythe, Needles, Big Bear Lake, Twentynine Palms, Yucca Valley).
  • Services: skilled nursing; physical, occupational and speech therapy; medical social work; home health aide visits
  • Google: 4.9 stars from 98 Google reviews (October 2026)
  • Phone: (800) 651-5371 · 13800 Arizona St #200, Westminster, CA 92683

Compare us with other agencies on Medicare Care Compare. Then call (800) 651-5371 with your questions.

Frequently asked questions

Can I choose my own home health agency?

Yes, Medicare patients can choose any Medicare-certified home health agency that serves their area and accepts them. You can tell the hospital discharge planner or your doctor which agency you want.

Does Medicare pay for home health care?

Yes, Medicare covers home health care for eligible patients who are homebound and whose doctor orders skilled care at home. The agency can check your coverage with you.

Where can I compare home health agencies in Orange County?

You can compare Medicare-certified home health agencies on Medicare Care Compare, which shows each agency’s star ratings, services and contact details.

Is there a Vietnamese- or Spanish-speaking home health agency in Orange County?

Yes, 24/7 Care at Home in Westminster has Spanish- and Vietnamese-speaking staff. Call (800) 651-5371.