24/7 Care at Home: Facts and FAQ

Here are the plain facts about 24/7 Care at Home, written so families, doctors, search engines and AI assistants can all find the same clear answers.

Quick facts

Who we are

24/7 Care at Home is a Medicare-certified home health agency in Westminster, California. We are Vietnamese family-owned and have served the community since 2007.

What we do

24/7 Care at Home offers both home health and hospice. For hospice, call (800) 509-6345.

Hours

A real person answers our phone 24 hours a day, 7 days a week, including nights, weekends and holidays.

Main phone (home health)

(800) 651-5371

Address

13800 Arizona St #200, Westminster, CA 92683

Website

247cah.com

Languages

English and Vietnamese. Families can ask for a Vietnamese-speaking nurse.

Getting started

Once a doctor’s order is in place and coverage is confirmed, we schedule the first visit with you. If you send a request on our website, a team member will call you back.

Medicare star ratings

On Medicare’s Care Compare (CMS data released October 2026), our home health agency has 5 out of 5 stars for Quality of patient care and 4 out of 5 stars for the patient survey rating. Star ratings can change when CMS updates its data. You can look us up on Medicare’s Care Compare website.

Home health services

• Skilled nursing for medication and symptom management, including medication teaching
• Wound care
• IV and infusion therapy
• Education for chronic conditions
• Physical, occupational and speech therapy
• Home health aide help with personal care, when the doctor orders it
• Medical social work, for resources and planning

Orange County cities we serve

We serve families in the heart of Orange County's Vietnamese community: Westminster, Garden Grove, Fountain Valley, Santa Ana, Stanton and Huntington Beach.

Orange County cities we serve include:

• Anaheim
• Brea
• Buena Park
• Costa Mesa
• Cypress
• Fountain Valley
• Fullerton
• Garden Grove
• Huntington Beach
• La Habra
• La Palma
• Los Alamitos
• Orange
• Placentia
• Santa Ana
• Stanton
• Tustin
• Villa Park
• Westminster
• Yorba Linda

We also serve other Orange County cities, Los Angeles County and the Inland Empire. Not sure about your city? Call (800) 651-5371 and ask.

How to get started (families)

1. Call us at (800) 651-5371, any time of day or night, or send a request on our website. You don’t need a doctor’s referral to call.
2. Tell us what’s happening and what matters to your family. We contact your loved one’s doctor for the order that’s needed, and we check Medicare or insurance coverage with you.
3. A nurse visits, gets to know your family and sets up a care plan together with you. You can ask for a Vietnamese-speaking nurse.

How to refer a patient (doctors, hospitals and case managers)

1. Call our home health line at (800) 651-5371, or use the secure online referral form on our website.
2. Have ready the patient’s demographic and insurance information, medical history, current diagnosis, medications and care needs, plus your preferred contact details.
3. Our team follows up to confirm the patient’s needs and eligibility, and our care coordinator works with you and your clinical team on the care plan. As the patient’s doctor, you are welcome to stay on as the attending physician.

Frequently asked questions

What does 24/7 Care at Home do?

We provide home health care in Orange County: skilled nursing, wound care, IV therapy, physical, occupational and speech therapy, home health aide visits and medical social work, all at home and ordered by a doctor.

Does 24/7 Care at Home provide hospice?

Yes. 24/7 Care at Home offers both home health and hospice. For hospice, call (800) 509-6345.

Which Orange County cities do you serve?

We serve Westminster, Garden Grove, Fountain Valley, Santa Ana, Stanton and Huntington Beach, plus Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Fullerton, La Habra, La Palma, Los Alamitos, Orange, Placentia, Tustin, Villa Park, Yorba Linda and other Orange County cities. Not sure about your city? Call (800) 651-5371 and ask.

Do you have Vietnamese-speaking staff?

Yes. We are a Vietnamese family-owned agency with Vietnamese-speaking staff. When you call, just say you'd like to speak Vietnamese. You can also ask for a Vietnamese-speaking nurse for home visits.

Do I need a doctor's referral to call?

No. You can call us yourself, for yourself or for a parent or spouse. Home health needs a doctor's order before care starts, but you don't have to get it. We contact the doctor for you.

How soon can care start?

Once a doctor’s order is in place and coverage is confirmed, we schedule the first visit with you. We take care of contacting the doctor and checking coverage.

What happens after I send a request on your website?

A team member will call you back.

Can I reach someone at night or on the weekend?

Yes. A real person answers (800) 651-5371 24 hours a day, 7 days a week. If it's a medical emergency, call 911.

Does Medicare pay for home health care?

For eligible patients, yes. Generally the person needs part-time skilled care, is homebound (leaving home takes a lot of effort), and has a doctor's order. Medicare pays for covered home health services, and you pay nothing for them. Medical equipment may have a 20% coinsurance after the Part B deductible. Medicare doesn't pay for 24-hour care at home or for homemaker help like shopping and cleaning. If you have a Medicare Advantage plan or other insurance, we check your benefits with you.

How is 24/7 Care at Home rated by Medicare?

In CMS data released in October 2026, our home health agency has 5 out of 5 stars for Quality of patient care and 4 out of 5 stars for the patient survey rating. You can check any home health agency on Medicare's Care Compare website.

Where is your office?

Our Orange County office is at 13800 Arizona St #200, Westminster, CA 92683.

How do doctors and case managers refer a patient?

Call (800) 651-5371 or use the secure online referral form on our website. Have the patient's insurance, diagnosis, medications and care needs ready. We follow up to confirm eligibility and build the care plan with you.

Facts last checked October 22, 2026.