Home Health Care in Orange County, CA
When a parent comes home from the hospital, or a long illness makes everyday life harder, Medicare home health brings nurses and therapists to the house. 24/7 Care at Home is a Vietnamese family-owned agency that has served Orange County families since 2007. A real person answers 24 hours a day, 7 days a week, and care can start within 24 hours.
Send a request online and we call you back within minutes.
Medicare quality, in CMS’s own words: our home health agency (CMS Certification Number 059110) has a CMS “Quality of patient care star rating” of 5 (out of 5), and an “HHCAHPS Survey Summary Star Rating” of 4 for the patient survey period April 1, 2025 to March 31, 2026. Source: CMS Provider Data Catalog, “Home Health Care Agencies” and “Home Health Care – Patient Survey (HHCAHPS) 2025Q2 to 2026Q1” datasets, October 2026 release (released October 21, 2026).
Who qualifies for home health under Medicare
Medicare Part A and/or Part B covers home health when all of these are true (medicare.gov):
- You need part-time or intermittent skilled care. That means skilled nursing, physical therapy, speech-language pathology, or continuing occupational therapy.
- You are “homebound.” Medicare says this means both of these apply:
- leaving home isn’t recommended because of your condition, or you have trouble leaving without help (a cane, wheelchair, walker or crutches, special transportation, or another person) because of an illness or injury; and
- you’re normally unable to leave home, and leaving takes a lot of effort.
- A doctor or other provider (like a nurse practitioner) sees you, confirms you need home health, and orders it, and a Medicare-certified agency provides the care.
Still homebound if… Medicare allows trips for medical treatment and short, infrequent outings for non-medical reasons, like attending religious services. You can also still get home health if you go to adult day care.
Cost: you pay nothing for covered home health services. After the Part B deductible, you pay 20% of the Medicare-approved amount for covered medical equipment. If you have a Medicare Advantage plan, the plan’s own home health rules apply, so check with the plan. We can help you check.
What Medicare home health does not cover: 24-hour care at home, meal delivery, homemaker services (shopping, cleaning) unrelated to your care plan, and personal care alone (help with bathing or dressing) when that’s the only care you need.
Source: medicare.gov/coverage/home-health-services, read October 21, 2026.
Our home health services
CMS lists 24/7 Care at Home as offering all six Medicare home health service types (Provider Data Catalog, Home Health Care Agencies, October 2026 release):
| Service | What it looks like at home |
|---|---|
| Skilled nursing | Wound care (pressure sores, surgical wounds), injections, IV or nutrition therapy, monitoring a serious or unstable condition, and teaching the patient and family |
| Physical therapy | Walking, balance and strength after a fall, surgery or hospital stay |
| Occupational therapy | Getting safely through daily tasks like bathing, dressing and the kitchen |
| Speech-language pathology | Speech, swallowing and thinking skills, for example after a stroke |
| Medical social services | Help with the emotional, financial and community-resource side of an illness |
| Home health aide | Part-time help with bathing, grooming and walking, when skilled care is also in the plan |
Visits follow a care plan that your doctor approves. We keep the doctor updated as things change.
How to start (no referral needed to call)
- Send a request. A family member can call directly. You don’t need a referral to call us, and a real person answers 24/7. Online requests get a call back within minutes. [btn]
- We handle the doctor’s order. If home health makes sense, we contact your doctor (or the hospital or skilled nursing discharge planner) for the order Medicare requires. If you’re still in the hospital, tell the social worker or discharge planner that you want 24/7 Care at Home. Medicare says the provider should give you a list of agencies that serve your area, and you can choose.
- Care can start within 24 hours. A nurse or therapist comes to the home for the first visit, reviews medicines and safety, and sets up the plan of care with your doctor.
Ask for a Vietnamese-speaking nurse when we call you back.
Cities we serve in Orange County
Each city page covers local hospitals, neighborhoods and city-specific questions:
Not sure if we come to your city? Send a request. A real person can tell you right away.
Vietnamese-speaking nurses (Y tá nói tiếng Việt)
We are a Vietnamese family-owned agency, and families can ask for a Vietnamese-speaking nurse. That matters most at the hard moments: going over a new medicine list, explaining a wound-care routine to the family member who will help each day, or helping a parent tell the nurse what hurts in the language they think in.
Tiếng Việt: Gia đình có thể yêu cầu y tá nói tiếng Việt. Có ngÆ°á»i tháºt trả lá»i Ä‘iện thoại 24/7.
Our Medicare quality data (CMS)
Star ratings
| CMS rating (CMS wording) | 24/7 Care at Home (CCN 059110) | Period |
|---|---|---|
| Quality of patient care star rating | 5 | The CMS dataset gives no separate period for this rating. It is from the October 2026 release, whose patient-assessment measures below cover Jan 1 – Dec 31, 2025 |
| HHCAHPS Survey Summary Star Rating | 4 (98 completed surveys, 34% response rate) | April 1, 2025 to March 31, 2026 |
California’s average quality of patient care star rating is 3, and the national average is 3 (same release).
Outcome and process measures, compared with California and the U.S.
| Measure (CMS wording) | 24/7 Care at Home | California | U.S. | Period |
|---|---|---|---|---|
| How often the home health team began their patients’ care in a timely manner | 99.30% | 95.40% | 96.59% | Jan 1 – Dec 31, 2025 |
| How often patients got better at walking or moving around | 90.71% | 86.34% | 88.63% | Jan 1 – Dec 31, 2025 |
| How often patients got better at getting in and out of bed | 100.00% | 86.12% | 89.80% | Jan 1 – Dec 31, 2025 |
| How often patients got better at bathing | 100.00% | 89.14% | 90.73% | Jan 1 – Dec 31, 2025 |
| How often patients’ breathing improved | 98.05% | 88.91% | 91.54% | Jan 1 – Dec 31, 2025 |
| How often patients got better at taking their drugs correctly by mouth | 100.00% | 85.17% | 88.28% | Jan 1 – Dec 31, 2025 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally (1.00 = national) | 0.89 | 0.9 | 1.00 | Jan 1, 2023 – Dec 31, 2024 |
Source: CMS Provider Data Catalog (data.cms.gov/provider-data): “Home Health Care Agencies” (6jpm-sxkc), “Home Health Care – State by State Data” (tee5-ixt5), “Home Health Care – National Data” (97z8-de96), “Home Health Care – Measure Date Range” (c886-nwpj), and the “Home Health Care – Patient Survey (HHCAHPS) 2025Q2 to 2026Q1” datasets. October 2026 release, released October 21, 2026. CMS updates these data regularly, and ratings describe past performance. See our profile on Medicare Care Compare.
What patients said (HHCAHPS survey, April 1, 2025 to March 31, 2026)
| Survey measure | 24/7 Care at Home | California | U.S. |
|---|---|---|---|
| Patients who reported that their home health team gave care in a professional way | 91% | 87% | 89% |
| Patients who reported that their home health team communicated well with them | 91% | 85% | 86% |
| Patients who reported that their home health team discussed medicines, pain, and home safety with them | 84% | 83% | 82% |
| Patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 92% | 83% | 85% |
| Patients who reported YES, they would definitely recommend the home health agency to friends and family | 81% | 77% | 79% |
Source: CMS Provider Data Catalog, “Home Health Care – Patient Survey (HHCAHPS) 2025Q2 to 2026Q1” (ccn4-8vby), with the matching State (m5jg-jg7i) and National (vxub-6swi) datasets. Released October 21, 2026.
Frequently asked questions
Do we need a referral before we call? No. Any family member can call us directly, and a real person answers 24/7. Medicare does need a doctor’s (or other provider’s) order before visits begin, and we contact the doctor for you.
How fast can home health start? Care can start within 24 hours. If you send a request online, we call you back within minutes.
Does Medicare pay for home health? If you qualify (you need part-time or intermittent skilled care, you’re homebound, and a provider orders it), you pay nothing for covered home health services. Covered medical equipment is 20% after the Part B deductible. If you have a Medicare Advantage plan, check that plan’s rules. We can help you check.
My mother still goes to temple, church or adult day care. Can she get home health? Possibly. Medicare says short, infrequent absences for things like religious services don’t rule you out, and you can still get home health if you attend adult day care.
Is home health the same as a caregiver who stays all day? No. Home health is part-time skilled care: visits from nurses, therapists and aides. Medicare doesn’t pay for 24-hour care at home, or for personal care alone when that’s the only care needed.
Can we choose our agency when Dad leaves the hospital? Yes. Medicare says the provider should give you a list of agencies that serve your area. Tell the discharge planner you’d like 24/7 Care at Home.
Can we ask for a nurse who speaks Vietnamese? Yes. Ask when you call.
What do your CMS star ratings mean? CMS gives home health agencies a “Quality of patient care star rating” from 1 to 5, based on measures like timely start of care and improvement in walking, bathing and breathing. In the October 2026 CMS release, our rating is 5. Our “HHCAHPS Survey Summary Star Rating”, which comes from patient surveys from April 1, 2025 to March 31, 2026, is 4. You can check both on Medicare Care Compare.
Which cities do you serve? Westminster, Garden Grove, Santa Ana, Huntington Beach, Fountain Valley, Anaheim, Irvine and Costa Mesa, among others. Send a request to check your address.